SMS Messaging Terms & Conditions

TBTB Global Patient Support Programs

Effective: April 22, 2026 | TBTB Global USA LLC

Program Description

By enrolling in a TBTB Global patient support program and signing the program consent form, you agree to receive SMS text messages from TBTB Global USA LLC ("TBTB Global") related to your care coordination, appointment scheduling, laboratory exam coordination, and program support.

Consent

SMS messages will only be sent to patients who have provided explicit written consent through the program's Informed Consent Form (TCLE – Termo de Consentimento Livre e Esclarecido). Consent to receive SMS messages is not a condition of receiving program services.

Message Frequency

Message frequency varies. You may receive up to 4 messages per month depending on your program activity and care schedule.

Costs

Message and Data Rates May Apply. TBTB Global does not charge for SMS messages; however, your mobile carrier may charge for text messages received. Contact your carrier for details.

Opt-Out

You may cancel SMS communications at any time. Reply STOP to any message to unsubscribe. After opting out, you will receive one final confirmation message. To re-subscribe, contact your care coordinator or reply START.

Help

For assistance, reply HELP to any message, or contact TBTB Global at contactenos@tbtbglobal.com.

Privacy

Your mobile number and personal information will not be sold, shared, or transferred to third parties for marketing purposes. Personal data is handled in accordance with our Privacy Policy.